Careers
Job Positions
Customer Service Executive (Full Time)
Job Brief & Responsibilities
Prompt handling of all phone calls and emails in a professional manner and in accordance with the established guidelines· Engage with customers in issues/discrepancies/complaints escalation and resolution· Upkeep of Service Level Agreements· In charge of the mobile app related to customer’s inquiries or complains· Ensure compliance and process audits· Actively involved in problem-solving and propose improvements to processes· General Office administrative duties
Other ad-hoc duties as and when required
Hair Therapist (Full Time)
Job Brief & Responsibilities
Perform professional hair scalp analysis and treatment for customers
Sales Driven and meeting KPIs
Meet company sales projection
Design treatment package based on the customize scalp individual
Regular scalp review for customers
Follow up call on customer condition and improvement
Attend to new customer and upsell services when necessary
Close monitoring on customer scalp issues
Sales plan with the outlet team
Hair Stylist (Full Time)
Job Brief & Responsibilities
Recommend hairstyles, colouring, and treatment to customers
Perform a wide range of hair colouring techniques, including highlights, etc.
Analyze customer’s hair and scalp condition and recommend appropriate treatment or product
Perform hair services, including wash, blow-drying, waxing, styling, etc.
Ensure cleanliness of workstation and salon
Build up a customer base, by converting prospects into long-term customers
Maintain a good relationship with clients
Act as an expert on hair treatments, procedures, styling, and technology and stay up to date on trends in the hair industry
Meeting individual sales targets and KPIs
Any other ad-hoc duties assigned by the supervisor
Scalp Specialist (Full Time)
Job Brief
A scalp consultant must be able to diagnose disorders and diseases of the hair and scalp. They examine a client's hair and scalp and decide on an appropriate course of action. Using objective scientific techniques, the consultant studies a patient's hair and scalp for disorders. These can include damaged or thinning hair and skin infections and diseases. The consultant will discuss hair care, medical history, diet, and lifestyle with the client. After diagnosis treatment will be prescribed. This may be in the form of treatments, products, massage, special shampoos, lotions, or, in some cases, electrical treatment therapies.
Responsibilities
Perform professional hair scalp analysis and treatment for customers.
Sales driven.
Meet the company sales projection KPI set
Customize treatment package according to customers' scalp condition.
Regular scalp check for customers.
Perform hands-on treatments at times.
Follow-up calls to check on client condition and improvement.
Follow up inactive customer
Remarks and filing on customer card folder
Design package
Handle front desk at the time
Any other ad-hoc duties assigned by the supervisor
Build your future with us.
“It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.”
— Quote source
“It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.”
— Quote source
“It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.”
— Quote source
Whatever it is, the way you tell your story online can make all the difference.
Membership name
$price/month